Compassionate, Nurse-Led Home Care Across Bolton & Cumbria
Helping adults live safely and independently at home — with professional, person-centred support tailored to their needs.
Who We Support
Care Tailored to Every Individual
Safe, person-centred care for adults aged 18 and over — built around the individual, not a standard template.
Dementia & Alzheimer's
Specialist support for those living with dementia, Alzheimer's, or Parkinson's — delivered with dignity and patience.
Age-Related Frailty
Compassionate care that helps older people maintain independence and quality of life in the comfort of their own home.
Learning Disabilities & Autism
Person-centred support for individuals with learning disabilities or autism, promoting confidence and daily living skills.
Physical Disabilities
Practical, respectful support for those managing physical disabilities — helping them lead full and active lives.
Why Families Choose Us
Clinical Expertise. Compassionate Delivery.
Choosing care is a major decision. Families choose us because we combine clinical oversight with compassionate delivery. We prioritise dignity, safety, and continuity at every visit.
Nurse-Led Management
Every aspect of our service is overseen by a Registered Nurse, ensuring clinical rigour and accountability across all care delivery.
DBS-Checked & Fully Trained Staff
All our carers are rigorously vetted, DBS-checked, and receive thorough training before supporting any individual.
Person-Centred Care Planning
We work closely with individuals and their families to build care plans that reflect their unique needs, preferences, and goals.
24/7 On-Call Support
Our management team is available around the clock — so families always have someone to turn to, no matter the time.
Strong Local Authority Partnerships
We work in collaboration with local authorities, NHS teams, and commissioners to deliver seamless, integrated care.
Consistent, Reliable Care Teams
We match carers carefully to individuals and minimise changes to the care team, so familiar faces become trusted companions.
Our Care Services
The Right Support, Every Step of the Way
We offer a full range of home care and support services, each designed around the individual's needs and delivered with professionalism and warmth.
Homecare Visits
Reliable daily or weekly visits tailored to individual needs — from personal care and medication support to companionship and meal preparation.
Learn More →Live-In Care
Round-the-clock support in the comfort of your own home, providing peace of mind for individuals and their families.
Learn More →Supported Living
Structured care that promotes independence, stability, and personal growth for adults with complex needs living in their own accommodation.
Learn More →Outreach & Community Support
Helping individuals stay active, confident, and engaged in their communities — supporting social inclusion and wellbeing.
Learn More →Leadership photo
coming soon
Led by Clinical Experience
Founded on Expertise. Built on Trust.
S&N Flexi Agency Ltd was founded by Susan Olueh, a Registered Learning Disabilities Nurse with over 8 years' experience in nursing, compliance, and service leadership.
Her clinical background ensures robust governance, strong safeguarding systems, and a culture of accountability across the entire organisation — so every person we support receives care that meets the highest professional standards.
Meet Our Leadership TeamWhat Families Say
Trusted by Families Across Bolton & Cumbria
Real experiences from the individuals and families we're proud to support.
"S&N Flexi have been wonderful. Mum's carer is kind, consistent, and professional. It's given our whole family peace of mind knowing she's in safe hands."
"From the very first assessment, we felt listened to and respected. The care plan was tailored exactly to Dad's needs and the team have been outstanding."
"The nurse-led approach really makes a difference. We always feel confident that the right clinical decisions are being made for our loved one's wellbeing."
Safe. Regulated. Accountable.
Governance You Can Trust
We operate robust governance systems to ensure consistent, high-quality care across every service we deliver.
- CQC Registered & Inspected
- RAAG Green Rating (91% — Cumberland Council inspection)
- Regular Supervisions & Spot Checks
- Medication Audits & Safeguarding Framework
Cumberland Council inspection
Areas We Cover
Serving Bolton, Cumbria & Surrounding Areas
We provide home care and support services across a wide range of locations. Get in touch to find out if we cover your area.
Ready to Arrange Care?
We offer free, no-obligation consultations to discuss your needs and help you find the right care solution.